CONSULTING

Our offer covers two broad areas: we explore the needs of all stakeholders to promote product positioning, and we create service models aimed at optimizing care.

CONSULTING

Our offer covers two broad areas: we explore the needs of all stakeholders to promote product positioning, and we create service models aimed at optimizing care.

RESEARCH & DESIGN

We explore patients’ and clinicians’ experiences and needs, generating key insights for sustainable product positioning strategies that really meet stakeholders’ needs.

PATIENTS & DOCTORS INSIGHTS

  • Advisory boards
  • Quantitative & qualitative surveys
  • Cultural probes
  • Journey design
  • Experience mapping

SERVICE CO-DESIGN

  • Expert service co-creation
  • Service blueprints
  • Digital service tool wireframes

ENGAGAMENT PROJECTS

  • Key message definition
  • Engagement pathways
  • Engagement tool selection

HEALTHCARE MODELING

We re-engineer care pathways for patients with chronic diseases, and create new service models for clinical centres and local health units to try. These aim to optimize the quality of care and help the industry create value for all stakeholders in healthcare.

CENTRE–REGION INTEGRATION

EFFICIENT MANAGEMENT PATHWAYS FOR PATIENTS WITH CHRONIC DISEASE

MODELS FOR HOME CARE

PROCESS CHANGE FOR TELEMEDICINE

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